High-performing teams can occasionally get stuck in the problem solving and decision-making process. People may rigidly adhere to their positions, continue to turn over alternatives, or fall into other behaviors that prevent the decision from being made.
Determine if your team’s problem solving skill methods are working. Are sound decisions getting made? Assess whether your team is following their agreed-upon processes and rules for making decisions. If not, remind members of the decision-making methods they agreed to follow and help them get back on track.
Secondly, be sure to examine whether or not the team is using the best method for the decision at hand. Determine if the decision-making method your team selects is appropriate for the types of decisions your team needs to make.
Jay’s Team Problem program series is designed to help your teams to solve the problem and make best decisions, through right activity, metaphor and debriefing .
